Reimagining Law Firms

Guest Experts:

Ralph Baxter, Industry Thought Leader/Former Chair & CEO, Orrick

Judge Ray Headen L’87, Ohio Eighth District Court of Appeals

Professor Judy Olson, Bren Professor of Information & Computer Science, UC Irvine


Tiffany Southerland L’11, Director of Diversity and Inclusion,

Troutman Pepper Hamilton Sanders LLP

Peter Neal L'22, Rising 2L, Penn Law School

In this session, our guests will explore how the durable structure of large global law firms can challenge the development of new business models, the integration of legal and other business services and the promotion of diversity and inclusion.  Experts will explore how to create and sustain a strong organizational culture in a virtual environment and ideas for developing more innovative private sector legal service organizations.

This program has been approved for 1.0 ethics CLE credits for Pennsylvania lawyers. CLE credit may be available in other jurisdictions as well. Attendees seeking CLE credit should make a payment via the  CLE online registration link in the amount of $40.00 ($20.00 public interest/non-profit attorneys).


Reimagining Legal Operations

Guest Experts:

Connie Brenton, Chief of Staff and Senior Director of Legal Operations, NetApp

Laura Dieudonne, General Manager, Legal Operations and Administration, Delta Airlines, Inc.

Aaron Katzel L'97, Chief Operating Officer, Legal and Compliance, Softbank


Susan Lambreth L’83, Principal, LawVision

Joshua El-Bey L'23, Rising 2L, Penn Law School

In this virtual event, guest experts explain the emerging importance of Legal Operations, explore the ripple effects COVID-19 will create across the legal ecosystem and predict how Legal Ops will change in the years ahead. 

This program has been approved for 1.0 substantive CLE credits for Pennsylvania lawyers. CLE credit may be available in other jurisdictions as well. Attendees seeking CLE credit should make a payment via the  CLE online registration link in the amount of $40.00 ($20.00 public interest/non-profit attorneys).


Reimagining Legal Technology

Guest Experts:

Jason Barnwell,  Microsoft Corporate, External and Legal Affairs, Modern Legal Team

David Cunningham, Chief Information Officer, Winston & Strawn

The Honorable Bridget Mary McCormack, Chief Justice, Michigan Supreme Court

Gary Sangha L'03, Founder & CEO, LexCheck


Joe Borstein L'05, Managing Director, EY

Sonari Chidi L’22, Rising 2L, Penn Law School

Priya Lele, Legal Operations Lead, Herbert Smith Freehills,

Co-Founder, "She Breaks the Law"

This session will explore the expansion of legal technology over the last decade, the ways the global pandemic has accelerated both the proliferation and adoption of new technology, how the role of lawyers across systems could change, how legal tech should integrate with consumer legal services and court systems and how law schools should be responding to ensure lawyers of the future are well-prepared to navigate these challenges and emerge as leaders in a new landscape.  

This program has been approved for 1.5 substantive CLE credits for Pennsylvania lawyers. CLE credit may be available in other jurisdictions as well. Attendees seeking CLE credit should make a payment via the  CLE online registration link in the amount of $40.00 ($20.00 public interest/non-profit attorneys).


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Microsoft Corporate, External and Legal Affairs Department, Modern Legal Team Lead

Jason Barnwell is an attorney in Microsoft’s Corporate, External, and Legal Affairs department, resident in the Office of the General Counsel. He leads the Modern Legal team. Modern Legal focuses on creating the future of Microsoft’s legal practice built upon Microsoft’s technologies. Modern Legal partners with Microsoft’s legal professionals, internal engineering organization, and other actors in the legal ecosystem to develop culture, skills, and technical solutions that power legal services innovation.

His previous roles at Microsoft include leading the Legal Business, Operations, and Strategy team, leading the Open Source Software practice group, and counseling the Cloud and AI Platform Business. Prior to joining Microsoft, he was an associate in the Emerging Companies practice group at Cooley LLP. Before entering law school, he worked as a software engineer developing enterprise software.

He serves on the board of directors of the Pacific Science Center and the Corporate Legal Operations Consortium (CLOC). He earned his B.S. in Mechanical Engineering from MIT and his J.D. from the University of Southern California School of Law. He hosts the Business of Law Podcast. He is passionate about technology and still codes when his work permits it. Find out more at

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Chief of Staff and Sr. Director of Legal Operations at NetApp Inc.

Connie leverages her legal and business background to help create an innovative and award winning legal department that has been recognized internationally for its innovation in the areas of strategic vision, technology adoption, new staffing/sourcing solutions, partner and financial management and building efficiencies by driving world class operating metrics.

Prior to NetApp, Connie served as Senior Director, Deputy General Counsel at Sun Microsystems and Managing Counsel at Oracle where she also initiated the Legal Operations role. 


Connie has been active in developing and promoting the Legal Operations role throughout the business and legal communities. In addition to founding CLOC, she served as the Chief Executive Officer and Chairman of the Board, growing membership from 40 to 2,500 in the three years. Connie’s most recent collaboration project was the development of the Community of Legal Innovators (CLI) which has grown to a membership of 2,000 members in its second year. 


Connie holds a JD, an MBA and a BA in Economics. She was listed on the 2019 GC Powerlist, named as one of Corporate Counsel's National Women in Law in 2018, honored as one of the 100 Women of Influence in Silicon Valley for 2014 and was selected as one of the top 10 Deputy General Counsel in 2012.

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Legal Industry Thought Leader and Former Chairman & CEO, Orrick

Ralph served as Chairman & CEO of Orrick for nearly a quarter century (1990-2013), leading the firm as it expanded, diversified and extended its geographic reach, transforming from a domestic firm with California origins to become one of the world’s most prominent global law firms, with more than 1,100 lawyers in 25 offices across the United States, Europe and Asia.

Since 2014, Ralph has engaged in a comprehensive set of activities in which he continues to influence the modernization of legal service.  His work extends across the legal ecosystem: law firms, law departments, legal technology companies, legal education, public interest projects, and regulatory reform.  He also devotes time to thought leadership, hosting a podcast, writing a blog, appearing on videos, and public speaking. 

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Managing Director, EY

Joe is an experienced private practitioner, having practiced for six years as an associate handling complex securities, real estate and insurance-related litigation with Kasowitz Benson Torres LLP.  He is an award-winning alternative legal services industry leader, spending nearly eight years to lead the growth of one of world’s largest alternative legal services providers at Pangea3 (acquired by EY in June’19) at Thomson Reuters.

Joe built and managed a global team of subject matter experts and business development professionals, who counseled Fortune 500 companies and AmLaw firms, on how to leverage leading legal technology and globalized services to improve efficiency, increase work quality and reduce costs.

He has served as Director of Innovation for the broader Thomson Reuters (TR), focused on collaboration with existing TR assets and outside entities including: law firms, legal start-ups, law schools and corporate counsel.

A seasoned industry observer, Joe has spent the last five years publishing a leading bi-monthly column (“”) for Above The Law, which covers emerging trends in legal technology and services offerings.

Joe earned his law degree from Penn Law in 2005.

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Student Moderator, "Reimagining the Future of Legal Technology"

Sonari Chidi is an Owen J. Roberts Scholar and a Dean’s Fellow at Penn Law, where he matriculated following his junior year at the University of Pennsylvania’s College of Arts & Sciences. He graduated Summa Cum Laude from Penn, with a B.A. in Cinema & Media Studies and a minor in Africana Studies, and he was awarded the Raymond Pace Alexander Prize.

Sonari serves as Co-Vice President of the Penn Law Intellectual Property Group; Vice President-Alumni & Industry Affairs of the Entertainment & Sports Law Society; Community Service Chair of the Black Law Students Association, and Client Director of the Penn Law Immigrant Rights Project.

Sonari is an award-winning filmmaker who has worked across the media & entertainment and technology industries. As a producer of new media and short films, he was in charge of contracts, as well as labor compliance and risk mitigation.


Sonari is the recipient of the Microsoft LMJ Scholarship by the Minority Corporate Counsel Association. He worked as a legal intern at Microsoft in the Corporate, External, and Legal Affairs department. He is interested in the use of technology and media to drive business innovation and how the practice of law enables, articulates, and optimizes this.

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Chief Information Officer, Winston & Strawn

Dave Cunningham is the chief information officer of Winston & Strawn and a veteran advisor to large law firms in the United States, UK, and Europe. Backed by one the best teams in the legal market, he is accountable for creating a competitive edge for Winston & Strawn using technology, information, and business processes. Areas of responsibility include information technology, library/research, practice support, and eDiscovery for 2,000 users across 15 offices.

Dave was previously managing director of the IT and management consultancy Hildebrandt Baker Robbins where he led the technology strategy and risk management practices. He led audits, strategic technology planning, and interim CIO roles for over 200 law firms, including fundamental IT transformations and outsourcing.

He has developed market leading approaches to improving technology and value in risk intolerant markets, including the “Technology Scorecard” which audits costs, staffing, ITIL-based IT process maturity, technology design, and business process effectiveness and the “Operational Risk Management” methodology, which assesses conflicts of interest, new business intake, data privacy, IT, and other risks using ISO 27001 and 31000 standards.

In Dave’s 20 years with Hildebrandt Baker Robbins, he led full law firm merger integrations, including a two year integration effort for the third largest firm in the world, and he led the transition and growth of the firm’s London office from 2002 to 2005, including projects with firms in the UK, Germany, France, Hong Kong, The Netherlands, and Italy.

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Laura Dieudonnè, HRM has served as General Manager of Legal Operations and Administration at Delta Air Lines since 2015. Having spent over 30 years supporting lawyers in the management of administrative staff, human resources, financial reporting, budgeting and legal operations, within prestigious New York City and Atlanta law firms, Laura now provides such support and her unique technical and people skills in‑house on the client side of the business.


Laura is a native New Yorker and moved to Atlanta in 2007 with her beloved husband and children. Laura is an active member of the Corporate Legal Operations Consortium (“CLOC”) where she has served as Chair and Regional Leader of the Atlanta CLOC Chapter since 2016. She is an active member of the Association of Legal Administrators (“ALA”) and served on the Atlanta ALA’s 2017-2018 Board of Directors as Director of Community Engagement.


Organizational productivity has been a top priority in Laura’s career. She was a key member of a successful RFP convergence project with dozens of law firms; Laura created KPIs to quickly assess productivity; she managed the renovation and design of Delta's law department, and most recently successfully deployed a new document management system and redlining tool for attorneys and staff.

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Joshua El-Bey is a JD/MBA dual-degree candidate at the University of Pennsylvania. Prior to Penn, he worked in various roles related to law, education and environmental advocacy. Before this, he spent his undergrad at Yale, graduating with distinction in 2016. Joshua is excited about the technological shifts that our society is experiencing and hopes to learn more about what these changes mean for the future of legal services. 

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Judge, Ohio Eighth District Court of Appeals

Judge Ray Headen is judge of the State of Ohio’s Eighth Appellate District, which encompasses all of Cuyahoga County, the county seat of Cleveland, Ohio. Prior to becoming judge, Judge Headen spent his entire career of over 30 years in the private sector as a finance attorney.  Judge Headen’s experience includes service in a global law firm, partner and chair of the public finance practice in two multi-state regional law firms and partner in minority-owned law firms and for the last seven years prior to becoming judge serving in a solo law firm where he used technology to connect with other senior lawyers who had left large law firm practice. While in Big Law, Judge Headen’s experience included service on the New Lawyer Committee and Diversity & Inclusion committees of these law firms. He is a member of the Equal Access to Justice Committee of the American Judges Association where he is combining technology and his experience in all types of law firms to increase diversity and inclusion in the law and society.

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Principal, LawVision

Susan R. Lambreth is a founding Principal at LawVision and is nationally recognized as one of the top leadership, practice group and project management consultants for law firms. For over 25 years, she has helped law firms of all sizes improve their profitability and enhance their lawyers’ leadership and management skills.

Susan is the Chair and Founder of the LPM Institute, a leading resource for educating law firms and law departments on implementing project management in their organizations. 

Susan holds a J.D. from Penn Law, an M.B.A. from Villanova University and a B.A. from the University of North Carolina at Chapel Hill.

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Legal Operations Lead, Client Solutions, UK, US & EMEA at Herbert Smith Freehills & Co-founder & Chair of She Breaks the Law

Priya is an experienced lawyer, legal operations leader and an intraprenuer. Her nearly two decades of experience is split across practising the law (as a senior corporate finance lawyer) and disrupting and innovating the practice of law (at law firms and corporations) for future-proofing the profession.

As a pioneer in legal process design and an advocate of human centred design, Priya has a substantial track record of shaping and leading transformational projects and streamlining 100s of legal and business processes in private practice and with in-house legal teams (including of several FTSE100 clients and a Fortune50 client). She is passionate about designing new ways of working and creating user-centric solutions through the application of design thinking, lean and agile principles and promoting the effective use of technology and automated solutions for future-proofing the profession.

She is also a co-founder of She Breaks the Law – an unparalleled global network of women disrupters (aka #lawbreakers) from diverse backgrounds dedicated to driving positive change in the legal ecosystem. It seeks to break down silos and drive cross-cultural and multidisciplinary collaboration in legal and shines a light on relatable role models. Founded on International Woman's Day 2019 – it’s now a strong and thriving community of over 2000 women from 50 countries. She also sits on the Advisory Board of the Cambridge Women in Law (CWIL) at the University of Cambridge.

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Chief Justice, Michigan Supreme Court

Chief Justice Bridget Mary McCormack joined the Michigan Supreme Court in January 2013, and became the Chief Justice in January 2019. 


An NYU Law graduate, Chief Justice McCormack started her legal career in New York City.  In 1996 she joined the Yale Law School faculty.  She then joined the University of Michigan Law School faculty, in 1998, where she taught criminal law, legal ethics, and various clinics.  She was named Associate Dean for Clinical Affairs in 2002. 


Chief Justice McCormack was elected to The American Law Institute in 2013.  The U.S. Department of Justice and the U.S. Department of Commerce's National Institute of Standards and Technology appointed her to the National Commission on Forensic Science in 2014.  She serves as an editor on the ABA’s preeminent journal, Litigation.  In 2019, Governor Whitmer appointed her as Co-Chair of the Michigan Joint Task Force on Jail and Pretrial Incarceration, and in 2020 she was appointed as Board Member of the Kids Kicking Cancer non-profit organization.  Chief Justice McCormack continues to teach at the University of Michigan each year as well as publish in professional journals and law media.


Chief Justice McCormack is married to Steven Croley, a partner at Latham and Watkins.  They have four children.

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Student Moderator, "Reimagining the Future of the Law Firms"

Peter is a rising 2L at Penn Law and the co-creator of, an online tool for individuals and businesses to determine their eligibility for the CARES Act COVID-19 relief programs. He has a degree in Political Communication from the George Washington University and has worked at the Atlantic Council, on Secretary of State Hillary Clinton's 2016 presidential campaign, on Capitol Hill, and at the White House. At Penn Law, Peter is a vice president of the National Security Society and is focused on interdisciplinary legal issues and ways that innovative legal thinking can write this century's social contract. He is a member of the Future of the Profession's Student and New Alumni Engagement Team.

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Donald Bren Professor Emerita of Information and Computer Sciences at the University of California, Irvine

Judith Olson is the Donald Bren Professor Emerita of Information and Computer Sciences at the University of California, Irvine.  For over 30years, she has researched teams whose members are not collocated, summaries of which are found in her most cited paper, “Distance Matters,” (Olson & Olson, 2000) and her more recent book, Working Together Apart (Olson & Olson, 2014).


Professor Olson is a Fellow of the Association for Computing Machinery (ACM) and was recently elected to the National Academy of Engineering. In 2015, Larry Page, co-founder of Google, was quoted in the book Innovations saying that the course that influenced him the most when he was an undergraduate was a course Professor Olson taught on human-computer interaction.

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Founder and CEO, LexCheck

Gary is a serial legal-tech entrepreneur. He is the Founder and CEO of LexCheck, which is using artificial intelligence to help businesses more quickly review and negotiate contracts. Prior to starting LexCheck, Gary founded Intelligize, an information services company that helps business professionals more easily research regulatory filings.

Prior to becoming an entrepreneur, Gary practiced securities law at Shearman & Sterling in New York City and White & Case in Hong Kong. He has taught at the University of Pennsylvania Law School and serves as a Fellow at the Stanford Center for Legal Informatics. 

Gary earned his J.D. at the University of Pennsylvania Law School and received a B.A. in Economics and Commerce from the University of Toronto. 


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Director of Diversity & Inclusion, Troutman Pepper

Tiffany is the Director of Diversity and Inclusion, resident in Troutman Pepper's Philadelphia office.

She received her B.S. in human development from Cornell University in 2006. In 2008, she received her M.S.W. from University of Pennsylvania School of Social Policy and Practice. In 2011, Tiffany received her J.D. from University of Pennsylvania Law School, where she was a member of the Journal of Law and Social Change and served as president of Penn Law’s Black Law Students Association.  Tiffany co-teaches a seminar on "Law Firm Management in the New Normal" at Penn Law School.